OPERATIONS & EXPERIENCE

Make excellence

repeatable

Transforming B2C businesses into systematic machines across every client, team, and territory through strategic operations and category defining consumer experiences.

The

Collection

VALENCIA

Like a bouquet of freshly-sharpened pencils, but make it marketing resources to grow your brand and woo your audience. Kathleen Kelly approved.

THE SPRITZ
COLLECTION

Like a bouquet of freshly-sharpened pencils, but make it marketing resources to grow your brand and woo your audience. Kathleen Kelly approved.

BESPOKE SCALING STRATEGIES

take your business from founder-dependent to autopilot

Whether you need strategic clarity, experience transformation, or an operational overhaul- you get frameworks that work without you being everywhere at once.

services

Choose the path that matches your ambitions.

strategy calls 60-MIN/3-HOUR

The 3-hour B2C Scaling Intensive is a strategic deep dive where we assess your operational readiness for territory expansion. You'll receive specific insights on scaling barriers, consumer experience gaps, and systematic frameworks needed for institutional-grade growth. Recommended monthly or quarterly. ** Includes a post-call summary and next-steps roadmap.

Our 60-min Advisory Call provides targeted guidance for B2C scaling challenges and growth decisions. Perfect for ongoing strategic support to keep your expansion on track. Recommended weekly or bi-weekly. 

Readiness Clarity

Gap Identification

SET Action Steps

VIDEO FEEDBACK

COMPLIMENTARY territory DIAGNOSTIC GUIDE w/ intensive

  $2,000

    $500

Advisory

operations excellence

Because Your Genius Deserves Better than Templetized SOP's.

We turn chaos into bespoke operations. No corporate playbook. Just your magic, made repeatable.

OPERATIONAL TRANSFORMATION

As an extension to the C-suite, I transform your business operations by re-designing, implementing, and optimizing the complete operational foundation - from consumer experience and territory expansion strategy to growth infrastructure.

This comprehensive partnership covers consumer journey design, operational systems, territory diligence,  performance optimization, and strategic growth execution. We'll craft the processes and experience that positions you as the category-defining choice in your market.

Perfect for: Businesses ready to scale across territories with uniform processes.

CLIENT JOURNEY DESIGN

IMPLEMENTATION plan

REAL TIME TESTING & FEEDBACK INTEGRATION

brand framework

STAFF TRAINING

WEEKLY CALLS

Operating
Partner

experience excellence

Most Compete on Price,
You Compete on Experience

What do successful B2C businesses have? A category of one client experience that is unique to their brand. Give your clients an experience they can feel and never forget.

Timeline

Engagement cycles can vary between 3-12 months. 

Availability

Our retainer services are accepting clients for Q1 2026.

Investment

Between our  services, investments vary between hourly, package, and retainer rates. 

ALL THE DETAILS

Ready to Begin?

Book a call today or send us an email at hello@ylianaguzman.com.