OPERATIONS & EXPERIENCE
Make excellence
repeatable
Transforming B2C businesses into machines across every client, team, and territory through strategic operations and category defining consumer experiences.
The
Collection
VALENCIA
Like a bouquet of freshly-sharpened pencils, but make it marketing resources to grow your brand and woo your audience. Kathleen Kelly approved.
THE SPRITZ
COLLECTION
Like a bouquet of freshly-sharpened pencils, but make it marketing resources to grow your brand and woo your audience. Kathleen Kelly approved.
BESPOKE SCALING STRATEGIES
take your business from founder-dependent to autopilot
Whether you need strategic clarity, experience transformation, or an operational overhaul- you get frameworks that work without you being everywhere at once.
services
Choose the path that matches your ambitions.
60-MIN call
Targeted guidance for immediate operational challenges. Perfect for site selection decisions, unit economics questions, territory strategy, or operational bottlenecks that need expert input without the full engagement.
Perfect for: Immediate guidance on specific operational challenges, expansion decisions, or performance optimization questions.
strategic session
actionable recommendations
RECORDED SESSION FOR YOUR REFERNCE
$500
Advisory
3-hour virtual session
Deep-dive operational assessment and roadmap for scaling. I'll evaluate your business across all 5 pillars—Strategy, Territory, Experience, Go-to-Market, and Operations—and deliver a prioritized execution plan that drives growth and enterprise value.
Perfect for: Businesses preparing for their next location, major growth phase, or institutional investment who need comprehensive strategic guidance on operational readiness and scaling priorities.
Consumer experience consistency frameworks
Consumer experience consistency frameworks
Performance metrics and KPI dashboard recommendations
Detailed execution roadmap with clear milestones
30-day follow-up session to track implementation
$2,000
Strategy
Intensive
retainer service
Operating partnership designed around your specific growth objectives. I bring hands-on execution and institutional-grade operational expertise to businesses scaling across territories—from new location launches to multi-unit optimization, to exit preparation.
Engagement Scope Can Include:
Territory Expansion & New Locations:
Trade area analysis and market assessment
Location diligence and site selection
Lease negotiation support and unit economics
Operational setup and launch execution
First 90-180 days performance optimization
Multi-Unit Operations:
Cross-location performance tracking and optimization
Unit economics improvement and profitability analysis
Operational consistency and quality control systems
Uniform brand experience frameworks
Scalable Infrastructure:
SOP development and process standardization
Labor model optimization and staffing frameworks
Tech stack implementation and POS systems
KPI dashboards and performance management
Strategic Growth:
Go-to-market strategy for new territories
Customer acquisition cost optimization
Revenue per location maximization
Exit preparation and valuation enhancement
How Engagements Work:
Following the Strategic Intensive, we design a custom engagement structure based on your specific needs—whether that's a 90-180 day project for location launches, ongoing monthly partnership for continuous multi-unit optimization, or hybrid structures combining both approaches.
Perfect for:
Businesses actively scaling multiple locations/sites who need ongoing operational partnership.
Operating
Partner
Timeline
Engagement cycles can vary between 3-12 months.
Availability
Our retainer services are accepting clients for Q2 2026.
Investment
Between our services, investments vary between hourly, package, and retainer rates.
ALL THE DETAILS
Not sure where to begin?
Book a complimentary consultation today or send me an email at hello@ylianaguzman.com.
