Growth

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Your best employee just spent six weeks training your newest hire. The result? Mediocre service and a frustrated team. Sound familiar? I see this pattern in almost every service business I consult: endless training cycles that somehow never produce the excellence you’re looking for. You blame the training. You blame the trainees. But you’re solving […]

Your best employee just spent six weeks training your newest hire. The result? Mediocre service and a frustrated team. Sound familiar? I see this pattern in almost every service business I consult: endless training cycles that somehow never produce the excellence you’re looking for. You blame the training. You blame the trainees. But you’re solving […]

Your best employee just spent six weeks training your newest hire. The result? Mediocre service and a frustrated team. Sound familiar? I see this pattern in almost every service business I consult: endless training cycles that somehow never produce the excellence you’re looking for. You blame the training. You blame the trainees. But you’re solving […]

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YLIANA

Hi! I'm Yliana, the founder of this business operations advisory for the new era. I'm so glad you're here. 

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